Guest Service Agent
- Full time
- Pakulonan, Dki Jakarta, Jl. Alam Sutera Boulevard No.11, Pakulonan, Kec. Serpong Utara
- @Hotel Tentrem Jakarta posted 1 day ago
- Posted : January 22, 2026 -Accepting applications
Job Description
Hotel Tentrem Jakarta
Hotel Tentrem Jakarta is a distinguished luxury property that embodies the essence of Javanese culture, where the word “tentrem” refers to a deep feeling of peacefulness and tranquility. Located in the heart of the capital, the hotel is currently in search of excellence, looking for professional hoteliers to join a team dedicated to high-standard service and cultural authenticity. This property offers a unique environment for those seeking hotel jobs in Jakarta that balance modern luxury with traditional values.
As a premier five-star destination, we are committed to nurturing talent and providing a platform for hospitality professionals to excel. We are currently identifying passionate individuals through this hoteljob.id search to fill a variety of roles across multiple departments. If you are seeking rewarding hospitality careers in Jakarta and possess a visionary mindset, we invite you to explore the diverse opportunities available in our latest Jakarta hotel hiring initiative.
Most candidates focus on securing the job, not on who they become in it, stay surrounded by complainers instead of mentors. The real loss is not the job you miss but the person you never become, manage reliability but not leadership potential and by then the market may have already moved on.
Position: Guest Service Agent
Responsibilities:
- Provide a warm and professional welcome to guests, reflecting Javanese hospitality.
- Handle check-in and check-out procedures with precision and efficiency.
- Address guest inquiries and provide information about hotel facilities and local culture.
- Maintain accurate guest profiles and billing information in hotel systems.
- Collaborate with housekeeping and luggage services to ensure guest comfort.
Qualifications:
- Minimum 2 (Two) years experience at a 5-star hotel.
- Strong communication and interpersonal skills.
- Familiar with all nature of hotel operations.
- Technology savvy with a high level of administrative accuracy.
- Ability to remain calm and professional in a fast-paced environment.
- Passionate about delivering a “tentrem” experience to every guest.
- Fluent in English and Bahasa Indonesia.
We invite you to apply deliberately by reviewing the specific requirements and examining how your background aligns with our Javanese cultural values of peacefulness and excellence. Please prepare your application carefully and use the Apply button on the job page via the hoteljob.id portal. Taking a thoughtful approach to your application ensures that you are truly ready to join a team that values tranquil hospitality and professional growth.
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