IT Supervisor (Job ID: 26002806)

  • Full time
  • Sungai Jodoh, Kepulauan Riau, Komplek Panorama Nagoya, Sungai Jodoh, Batu Ampar
  • @Four Points by Sheraton Batam posted 8 hours ago
  • Posted : January 26, 2026 -Accepting applications

Job Description

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Click it and the algorithm smiles. Don’t and silence wins.

Four Points by Sheraton Batam
Four Points by Sheraton Batam is the first Four Points brand in Batam, strategically located in the prime Nagoya district to provide honest and uncomplicated service for modern travelers. Aiming to be the leading hotel for the mid-market segment in Batam City, the property offers a visionary environment designed for professional advancement. We are currently inviting energetic hospitality professionals to join our dynamic team and explore exceptional hotel jobs in Batam.

As a proud member of the Marriott Bonvoy global community, we empower our associates to dream without limits and discover their own future in a workplace where everyone has a voice. Joining our team means becoming part of something bigger than yourself and accessing world-class training through our hoteljob.id hiring initiative. If you are seeking a rewarding hospitality career in Batam and want to become the best version of yourself, discover the opportunities waiting at Marriott… Be you.

HJI analytics reveal that many professionals here confuse being busy with moving forward. Relying on technical years of experience instead of improving strategic decisions can lead to promotion discussions turning into polite declines.

Position: IT Supervisor (Job ID: 26002806)

Qualifications:

  • Proven experience in IT technical support, ideally in a hotel environment
  • Knowledge of hotel PMS, POS, network infrastructure, and cybersecurity
  • Strong troubleshooting skills for both hardware and software issues
  • Leadership skills to manage IT projects and coordinate with external vendors
  • Effective communication skills to support non-technical hotel staff
  • Ability to manage system backups, server maintenance, and IT assets
  • Degree in Information Technology, Computer Science, or related field

Responsibilities:

  • Maintain the hotel’s IT infrastructure to ensure 100% operational uptime
  • Provide technical support to all departments regarding hardware and software
  • Ensure the security and integrity of guest data and hotel internal networks
  • Manage software updates, licensing, and IT equipment procurement
  • Generate regular IT status reports and identify areas for system improvement

How to Apply:
Candidates who believe they belong in this environment are encouraged to apply deliberately by reviewing their professional fit. Please examine the requirements for each role and examine your future career path before taking action. To move forward, please visit the official Marriott careers website at marriott.com/careers and search for the specific Job ID mentioned for this hoteljob.id listing to submit your application.

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