Assistant Front Office Manager

Job Description

Grand Istana Rama Hotel
Grand Istana Rama Hotel is a premier four-star beachfront property ideally situated in the heart of Kuta Beach, Bali. Spanning 1.7 hectares of lush tropical gardens, the resort features a large resort pool and 152 rooms ranging from Superior to Garden and Family Suites. We blend traditional Balinese architecture with modern comforts, offering an authentic island experience. We are currently offering exceptional hotel jobs in Kuta for individuals who thrive in high-standard hospitality environments.

Our team culture is built on passion, uniqueness, and a commitment to delivering world-class service to every guest. Joining our team means becoming part of a success-oriented environment that prioritizes professional growth and excellence. We are carefully curating candidates for this exclusive hoteljob.id listing to find the next generation of hospitality leaders. If you are seeking rewarding hospitality careers in Bali and wish to contribute to a legendary property, explore our current Kuta hotel hiring opportunities.

HJI analytics reveal that many professionals in this role move on autopilot instead of making deliberate choices, focus only on finishing tasks rather than building transferable skills. The trap is the hotel keeps running while your growth stands still, you wake up realizing responsibilities stayed the same while expectations grew and this unfolds slowly across three to five years.

Position: Assistant Front Office Manager

Responsibilities:

  • Assist the Front Office Manager in overseeing daily operations of the front desk and guest services
  • Ensure high standards of guest service are maintained and resolve guest issues effectively
  • Monitor room inventory and maximize revenue through effective upselling and inventory management
  • Supervise and train front office staff to ensure compliance with hotel policies and procedures
  • Coordinate with other departments to ensure a seamless guest arrival and departure experience

Qualifications:

  • Minimum two years of experience in a similar role within the hospitality industry
  • Strong leadership, teamwork, and communication skills
  • Guest service-oriented with high attention to detail
  • Fluent in English, both spoken and written; additional languages are a plus
  • Proficient in property management systems and Microsoft Office
  • Ability to work under pressure in a fast-paced environment
  • Bachelor’s degree in Hospitality Management or related field is preferred

 

How to Apply:
We invite you to apply deliberately by reviewing the requirements of this hoteljob.id vacancy to ensure a strong fit for your career path. Please examine the qualifications carefully before you take action, then navigate to our application portal by clicking the Apply button on this page to submit your profile for consideration.

Required skills

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