Housekeeping – Order Taker
- Full time
- Genteng, Jawa Timur, Jl. Tunjungan 12, Surabaya
- @DoubleTree by Hilton Surabaya posted 1 month ago
- Posted : February 21, 2026 -Accepting applications
Job Description
DoubleTree by Hilton Surabaya
DoubleTree by Hilton Surabaya is a prestigious five star hotel located in the heart of East Java’s capital, offering a sophisticated blend of contemporary style and warm hospitality. As an award winning property recognized as a Great Place to Work in 2025, we feature world class facilities including the city’s highest revolving rooftop bar, extensive banquet spaces, and signature wellness amenities. We are currently offering exceptional hotel jobs in Surabaya for motivated individuals looking to grow their hospitality careers in Surabaya within a globally respected brand.
Our team culture is built on inclusivity and endless opportunities for professional development through Hilton’s world class learning programs. We are actively curating candidates for this exclusive hoteljob.id listing who embody our spirit of service and innovation. If you are seeking a diverse workplace that values your unique contribution, explore the premier Surabaya hotel hiring initiatives available at our landmark property.
Many hospitality workers repeat the same shift routine until they forget their original goals, wait for company training instead of designing their own learning plan.
Position: Housekeeping – Order Taker
Responsibilities:
- Process guest requests for housekeeping services and amenities accurately.
- Assign tasks to room attendants and supervisors via the communication system.
- Maintain updated logs of room statuses and lost and found items.
- Coordinate with the front office and engineering for room maintenance and readiness.
- Ensure the housekeeping office operates efficiently during the shift.
Qualifications:
- Previous experience in a housekeeping or guest service role in a hotel.
- Good communication skills and a friendly, service oriented demeanor.
- Basic computer literacy for room tracking and data entry.
- Strong attention to detail and ability to handle multiple priorities.
- Team player with a positive attitude and proactive spirit.
- Ability to work effectively under pressure in a busy office environment.
- Minimum high school diploma or equivalent qualification.
How to Apply:
Your professional journey deserves a deliberate choice, so please review the qualifications for these roles carefully to ensure a true fit for our five star standards. We encourage you to examine your professional path before taking action within this hoteljob.id career portal. Explore the requirements for your chosen position and tap the Apply button on the job page to move forward with your candidacy at DoubleTree by Hilton Surabaya.
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