Guest Experience Ambassador

Full time @Ashley Sabang Jakarta in Guest Services
  • Menteng, DKI Jakarta, Jl. H. Agus Salim No.22AB, RT.2/RW.1, Kb. Sirih, Menteng
  • Post Date : October 16, 2025
  • Apply Before : November 29, 2025
  • 1 Click(s)

Job Description

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No mercy, just uptime.

Ashley Sabang Jakarta
Ashley Sabang Jakarta, a key property of the Ashley Hotel Group, is a contemporary hotel located in the prestigious Menteng area of Central Jakarta. We provide a sophisticated and comfortable environment for both business and leisure travelers, focusing on personalized service and modern design. We are currently offering exciting hotel jobs in Jakarta for potential candidates ready to join our team.

We are seeking individuals who are passionate about creating memorable stays and personalized interactions with guests. Our team values creativity, an outgoing nature, and exceptional interpersonal skills. If you are looking for rewarding hospitality careers in Jakarta and want to be part of a dynamic and growing brand, we invite you to explore this opportunity with us.

Position: Guest Experience Ambassador

Responsibilities:

  • Serve as the primary point of contact for guests, providing a warm and personalized welcome.
  • Proactively engage with guests throughout their stay to ensure their needs are met and exceeded.
  • Handle guest inquiries, requests, and concerns with professionalism and efficiency.
  • Create personalized experiences by anticipating guest needs and offering tailored recommendations.
  • Coordinate with all hotel departments to ensure a seamless and exceptional guest journey.

Qualifications:

  • Minimum 2 years of experience in the hospitality industry.
  • Proficiency in English; knowledge of additional languages is a plus.
  • Preference will be given to outgoing, extroverted candidates.
  • Strong ability to create personalized interactions with guests.
  • Outstanding organizational and interpersonal skills.
  • A team player with a positive and proactive attitude.
  • Excellent problem solving skills and the ability to handle challenging situations gracefully.

How to Apply:
To submit your application and CV with a recent photo, please click the “Apply” button. This will direct you to our official career website where you can complete the application process. We look forward to receiving your application.

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