Director of Rooms
- Full time
- Kedungdoro, Jawa Timur, Jalan Embong Malang 25-31
- @Sheraton Surabaya Hotel & Towers posted 2 months ago
- Posted : November 6, 2025 -Accepting applications
Job Description
Sheraton Surabaya Hotel & Towers
Sheraton Surabaya Hotel & Towers is an elegant, five-star luxury hotel strategically located in the heart of Surabaya, offering a seamless blend of world-class service and exceptional facilities. Directly connected to Tunjungan Plaza, the city’s premier shopping and entertainment destination, we provide guests with a luxury base for business and leisure. We are currently offering exceptional **hotel jobs in Surabaya** for talented individuals eager to advance their careers.
As part of the prestigious Marriott Bonvoy portfolio, we foster a supportive culture that encourages you to “Begin, Belong, Become” the best version of yourself. Joining our team means committing to a career that fulfills your purpose, with access to global brand standards and comprehensive professional growth. If you are seeking rewarding **hospitality careers in East Java** and wish to be part of a dynamic, service-driven team, explore the opportunities available in our **Surabaya hotel hiring** initiative.
Position: Director of Rooms
Qualifications:
- Minimum of 3 years of experience as a Director of Rooms or Front Office Manager in a large-scale, five-star hotel.
- Extensive knowledge of Front Office, Housekeeping, Guest Relations, and Concierge operations.
- Demonstrated ability to improve guest satisfaction scores (GSS) and drive room revenue.
- Strong financial acumen, including controlling labor costs and managing departmental budgets.
- Excellent problem-solving skills and the ability to handle complex guest issues professionally.
- Proficiency in Property Management Systems (PMS) and yield management software.
- Dynamic leadership style with a focus on talent development and team engagement.
How to Apply:
To embark on a rewarding career with a prestigious international brand, kindly click the “Apply” button below. We are committed to fostering your potential and look forward to receiving your application soon.
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