Room Division Manager
- Full time
- Kedungdoro, Jawa Timur, Jalan Embong Malang 25-31
- @Sheraton Surabaya Hotel & Towers posted 8 hours ago
- Posted : November 6, 2025 -Accepting applications
Job Description
Sheraton Surabaya Hotel & Towers
Sheraton Surabaya Hotel & Towers is an elegant, five-star luxury hotel strategically located in the heart of Surabaya, offering a seamless blend of world-class service and exceptional facilities. Directly connected to Tunjungan Plaza, the city’s premier shopping and entertainment destination, we provide guests with a luxury base for business and leisure. We are currently offering exceptional **hotel jobs in Surabaya** for talented individuals eager to advance their careers.
As part of the prestigious Marriott Bonvoy portfolio, we foster a supportive culture that encourages you to “Begin, Belong, Become” the best version of yourself. Joining our team means committing to a career that fulfills your purpose, with access to global brand standards and comprehensive professional growth. If you are seeking rewarding **hospitality careers in East Java** and wish to be part of a dynamic, service-driven team, explore the opportunities available in our **Surabaya hotel hiring** initiative.
Position: Room Division Manager
Qualifications:
- At least 3 years of experience in a managerial role within the Rooms Division (Front Office or Housekeeping).
- Proven expertise in managing daily operations of the Front Office and Housekeeping departments.
- Ability to develop and implement standard operating procedures (SOPs) for efficiency and quality.
- Exceptional guest service orientation and skills in resolving complaints effectively.
- Familiarity with hotel safety, security, and cleanliness standards for a 5-star property.
- Strong organizational and time management skills, with the ability to multitask in a fast-paced environment.
- Commitment to training and mentoring junior staff within the division.
How to Apply:
To embark on a rewarding career with a prestigious international brand, kindly click the “Apply” button below. We are committed to fostering your potential and look forward to receiving your application soon.
Required skills
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