Learning & Quality Manager

  • Full time
  • Kebonrejo, Jawa Timur, Jl. Kayoon No. 4-10, Embong Kaliasin, Kec. Genteng, Surabaya, Jawa Timur, 60271
  • @Morazen Surabaya posted 2 months ago
  • Posted : November 11, 2025 -Accepting applications

Job Description

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Feed the system or let it starve.

MORAZEN SURABAYA
MORAZEN SURABAYA is a 5-star premium luxury hotel located in the heart of Surabaya, at Jl. Kayoon No. 4-10. As a distinguished member of the MORA GROUP, we are committed to the highest standards of hospitality and professionalism. We are currently offering premier hotel jobs in Surabaya for experienced and dynamic leaders.

We are seeking individuals with proven leadership, strong financial acumen, and a high level of integrity to join our team. Our hotel provides a challenging and rewarding environment where you can develop your career. If you are seeking rewarding hospitality careers in Jawa Timur and meet our qualifications, we invite you to explore these executive opportunities.

Position: Learning & Quality Manager

Qualifications:

  • Bachelor’s degree in Hospitality Management, Business Administration, Finance, or a related field.
  • Minimum 3 years experience in a 5-star premium or luxury hotel environment.
  • Proven leadership abilities with a strong track record of team development and performance management.
  • Excellent analytical, problem-solving, and decision-making skills.
  • Strong communication, presentation, and negotiation abilities.
  • Exceptional interpersonal skills.
  • High level of integrity, professionalism, and attention to detail.
  • Strong background in training and development, service quality assurance, and performance improvement initiatives.
  • Excellent understanding of brand standards, guest satisfaction metrics and quality audit process.

How to Apply:
Please click the “Apply” button to submit your application directly through our careers portal and begin your journey with us.

Required skills

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