Duty Manager (SGS-DUTY-MGR)

  • Cicayur Bubulak, Banten, Jl. Gading Serpong Boulevard, Curug Sangereng, Klp. Dua, Tangerang, Banten
  • @JHL Solitaire Gading Serpong posted 12 hours ago
  • Posted : December 10, 2025 -Accepting applications

Job Description

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No saints here, only hustlers, bandwidth, and caffeine.

JHL Solitaire Gading Serpong
JHL Solitaire Gading Serpong, a JHL Collection hotel, is a 5-star luxury property located in the heart of Gading Serpong. With its iconic architecture and world-class amenities, we aim to redefine the future of hospitality. We invite you to embody “LIGHT in Hospitality” as our guiding principal and illuminate your career with us.

We are seeking extraordinary individuals to become part of the JHL Collection family. By joining us, you will be part of a team that strives for excellence and offers a platform for professional growth. We are currently identifying top-tier talent for this hoteljob.id opportunity to fill key leadership and operational roles. If you have the passion and qualifications, we want to hear from you.

Most people who accept this position never ask themselves what it does to their long term path, measure success by title or income rather than capability growth. The real loss is not the job you miss but the person you never become, you wake up realizing responsibilities stayed the same while expectations grew and by then the market may have already moved on.

Position: Duty Manager (SGS-DUTY-MGR)

Responsibilities:

  • Oversee daily hotel operations and ensure guest satisfaction
  • Handle guest complaints and resolve issues promptly
  • Conduct regular inspections of hotel areas
  • Manage emergency situations effectively
  • Support Front Office operations during peak times

Qualifications:

  • Minimum 1 year of experience in a similar position in a 4 or 5 star Hotel
  • Excellent communication & interpersonal skills
  • Have strong leadership and decision-making skills
  • Fluent in English
  • Able to work in shifts

How to Apply:
Please send your application letter and CV to the email address provided in the image. To ensure your application is properly tracked for this hoteljob.id vacancy, please click the “Apply” button on this page to initiate the process.

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