Reservation Agent
- Full time
- Anyer, Banten, Jl.Raya Carita, umbul tanjung, cinangka, Umbul Tj., Anyer, Kabupaten Serang, Banten 42167
- @Mövenpick Resort Anyer posted 1 month ago
- Posted : November 19, 2025 -Accepting applications
Job Description
Mövenpick Resort Anyer
Mövenpick Resort Anyer is an exciting **pre-opening resort** property and an upcoming **five-star luxury destination** in Anyer, Banten. This iconic resort will offer a seamless blend of Mövenpick’s Swiss hospitality and the stunning natural beauty of the Sunda Strait coast, featuring world-class facilities and exceptional dining. We are currently offering exceptional **hotel jobs in Anyer** for passionate hospitality professionals who want to be part of an opening team.
As a proud member of the Accor network, joining our team means access to global career opportunities, comprehensive pre-opening training, and a supportive culture that values excellence, sustainability, and talent development. If you are seeking rewarding **hospitality careers in Banten** and want to be a foundational member of a dynamic pre-opening team, explore the vast opportunities available in our **Anyer hotel hiring** initiative.
Position: Reservation Agent
Responsibilities:
- Process all incoming room reservations accurately and efficiently via phone, email, and online channels.
- Provide detailed information to guests about resort facilities, rooms, and packages.
- Actively upsell higher room categories and value-added services.
- Maintain the accuracy of guest profiles and booking details in the PMS.
- Liaise with the Front Office and Sales teams regarding specific guest requirements.
Qualifications:
- Previous experience as a Reservation Agent or Front Office Agent is required.
- Proficiency in hotel PMS (e.g., Opera) and strong data entry skills.
- Excellent verbal and written communication skills in English and Bahasa Indonesia.
- Strong sales orientation and ability to handle phone inquiries professionally.
- Meticulous attention to detail and high organizational skills.
- Willingness to work flexible shifts, including weekends.
- Enthusiastic and customer-focused attitude for the Anyer resort.
How to Apply:
Take the next step in your career by clicking the Apply button below to submit your application and begin your journey with Mövenpick Resort Anyer.
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