Front Office Supervisor
- Full time
- Anyer, Banten, Jl.Raya Carita, umbul tanjung, cinangka, Umbul Tj., Anyer, Kabupaten Serang, Banten 42167
- @Mövenpick Resort Anyer posted 1 month ago
- Posted : November 19, 2025 -Accepting applications
Job Description
Mövenpick Resort Anyer
Mövenpick Resort Anyer is an exciting **pre-opening resort** property and an upcoming **five-star luxury destination** in Anyer, Banten. This iconic resort will offer a seamless blend of Mövenpick’s Swiss hospitality and the stunning natural beauty of the Sunda Strait coast, featuring world-class facilities and exceptional dining. We are currently offering exceptional **hotel jobs in Anyer** for passionate hospitality professionals who want to be part of an opening team.
As a proud member of the Accor network, joining our team means access to global career opportunities, comprehensive pre-opening training, and a supportive culture that values excellence, sustainability, and talent development. If you are seeking rewarding **hospitality careers in Banten** and want to be a foundational member of a dynamic pre-opening team, explore the vast opportunities available in our **Anyer hotel hiring** initiative.
Position: Front Office Supervisor
Responsibilities:
- Supervise the Front Desk operations during assigned shifts (morning, afternoon, night).
- Ensure all check-in, check-out, and billing procedures are executed accurately and quickly.
- Manage the cash floats and banking procedures for the shift.
- Handle complex guest issues and complaints escalated by agents.
- Provide coaching and support to Guest Service Agents on duty.
Qualifications:
- Minimum 2 years experience as a Front Office Supervisor or senior Guest Service Agent.
- Expert knowledge of PMS systems (e.g., Opera) and cashiering procedures.
- Strong leadership presence and ability to maintain control during peak hours.
- Excellent communication skills in English and Bahasa Indonesia.
- High attention to detail in guest data and folio management.
- Strong problem-solving skills and ability to manage shift flow.
- Willingness to support the 5-star service standards in Anyer.
How to Apply:
Take the next step in your career by clicking the Apply button below to submit your application and begin your journey with Mövenpick Resort Anyer.
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