Front Desk Agent

  • Full time
  • Balearjosari, Jawa Timur, Jl. Jend A. Yani Utara Perum Riverside C-1.
  • @HARRIS Hotel & Conventions Malang posted 4 weeks ago
  • Posted : November 27, 2025 -Accepting applications

Job Description

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HARRIS Hotel & Conventions Malang
HARRIS Hotel & Conventions Malang is a vibrant lifestyle destination located in the green riverside residential area of Malang. Known for its energetic atmosphere and modern facilities, our hotel offers a perfect blend of comfort and style for both business and leisure travelers. We are currently offering exceptional hotel jobs in Malang for passionate individuals ready to deliver our signature “Simple-Unique-Friendly” service.

As part of The Ascott Limited, we provide a dynamic work environment that encourages professional growth and creativity. Joining our team means becoming part of a global hospitality network where talent is nurtured and excellence is celebrated. If you are seeking rewarding hospitality careers in Malang and want to develop your skills in a supportive culture, we invite you to explore the opportunities available in our latest hiring initiative.

A lot of hotel staff stay in this role for years simply because they never question it, repeating shift patterns without auditing progress.

Position: Front Desk Agent

Responsibilities:

  • Perform check-in and check-out procedures efficiently and accurately
  • Process guest payments and maintain accurate cash handling records
  • Answer phone calls and direct inquiries to the appropriate departments
  • Provide information about local attractions and hotel services in Malang
  • Ensure the front desk area is tidy and presentable at all times

Qualifications:

  • Education in Hospitality or Tourism Management
  • Experience as a Front Desk Agent or Receptionist is preferred
  • Good command of English and Bahasa Indonesia
  • Computer literate and familiar with hotel systems
  • Friendly, approachable, and able to work in a team
  • Willingness to work on shift schedules
  • Strong attention to detail and organizational skills

How to Apply:
To proceed with your application, review your professional history and ensure your qualifications align with the specific requirements of the role. When you are ready to commit to this career step, click the Apply button on the job page to submit your updated CV and recent photograph.

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