Reservation Agent

Job Description

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The Orient Jakarta, a Royal Hideaway Hotel
The Orient Jakarta, a Royal Hideaway Hotel is a unique lifestyle 5-star hotel located in the vibrant heart of Jakarta. Designed by Bill Bensley, it is a space where culture clashes, the community begins, and memories are made. We combine luxury with heritage to offer an extraordinary experience for both guests and our team members.

We are inviting potential and experienced candidates to join our community through this hoteljob.id hiring initiative. If you possess a professional attitude and are ready to work in an international hotel chain environment, we want to hear from you. Explore this hoteljob.id vacancy and take the next step in your career at one of Jakarta’s most prestigious addresses.

Many candidates accept operational roles to get in quickly but never prepare how to grow beyond it. Reflect on where this step will take you in five years.

Position: Reservation Agent
Responsibilities:

  • Process room reservations via phone, email, and online channels
  • Provide accurate information about hotel facilities and rates
  • Maintain guest profiles and reservation records
  • Assist in maximizing room revenue through up-selling
  • Respond to guest inquiries in a timely manner

Qualifications:

  • Graduated from a reputable Hotel School/University
  • Experienced in international hotel chain(s)
  • Excellent communication skills
  • Professional attitude and great team work
  • Proficiency in reservation systems
  • Good command of English

How to Apply:
Review the requirements thoroughly before applying. Ensure your hoteljob.id candidate profile accurately reflects your experience and fit for this luxury brand. Send your updated CV directly to the email address provided to proceed.

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