Chief Concierge
- Full time
- Benoa, Bali, Jalan Raya Nusa Dua Selatan Lot III
- @The Ritz-Carlton, Bali posted 1 day ago
- Posted : December 17, 2025 -Accepting applications
Job Description
The Ritz-Carlton, Bali
The Ritz-Carlton, Bali is a luxurious five-star resort located in the pristine enclave of Nusa Dua, offering an elegant tropical retreat with world-class facilities. We are committed to providing the finest personal service and facilities for our guests, creating an environment of refinement and genuine care. Currently, we are offering exceptional hotel jobs in Nusa Dua for hospitality professionals ready to uphold our Gold Standards.
Join a team that values empowerment and continuous growth within the global luxury landscape. We are currently curating candidates for this exclusive hoteljob.id listing who are passionate about creating memorable guest experiences. If you are seeking rewarding hospitality careers in Bali and wish to be part of a legendary brand, we invite you to explore this opportunity.
HJI analytics reveal that most careers stall quietly inside roles like this, not at the moment of rejection, because they rely on years of experience instead of improving thinking and decisions. The real risk is that comfort becomes the default and ambition fades, and management sees reliability but not leadership potential and most only recognize it when options are limited.
Position: Chief Concierge
Responsibilities:
- Lead and manage the Concierge team to ensure seamless guest service operations
- Maintain extensive knowledge of local attractions, dining, and cultural experiences in Bali
- Handle VIP guest requests and complex itineraries with precision and discretion
- Train and mentor staff to uphold The Ritz-Carlton service standards
- Manage guest feedback and resolve issues promptly to ensure satisfaction
- Coordinate transportation and luggage handling logistics efficiently
- Build and maintain relationships with local vendors and partners
Qualifications:
- Indonesian Nationality is mandatory
- Proven experience as a Chief Concierge or Assistant Chief Concierge in a luxury hotel
- Member of Les Clefs d’Or is highly preferred
- Excellent command of English, both written and spoken
- Strong leadership and interpersonal skills
- In-depth knowledge of Bali tourism and local culture
- Ability to work under pressure and handle guest complaints professionally
How to Apply:
Please review the requirements carefully and click the “Apply” button on this hoteljob.id page to submit your application. Ensure your profile demonstrates the specific leadership qualities required for this role.
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