Front Office Agent
- Full time
- Menteng, DKI Jakarta, Jl. MH Thamrin No. 1
- @Hotel Indonesia Kempinski Jakarta posted 4 weeks ago
- Posted : February 9, 2026 -Accepting applications
Job Description
Hotel Indonesia Kempinski Jakarta
Hotel Indonesia Kempinski Jakarta is an iconic landmark where refined elegance meets the warmth of a familiar welcome in the heart of the capital. Situated at the historic Bundaran HI, the hotel combines European luxury with Indonesian hospitality, offering a unique setting for discerning travelers and distinguished guests. As a prestigious five star property, we are dedicated to creating memorable experiences through exceptional service and culinary mastery.
We provide a dynamic workplace where tradition and innovation coexist, fostering a culture of excellence and professional growth. Identifying top tier talent for this hoteljob.id opportunity is vital as we seek passionate hoteliers to join our world class team. If you are looking for a career that defines luxury and hospitality at its finest, explore the possibilities available in our latest Jakarta hotel hiring drive.
Many professionals in this role move on autopilot instead of making deliberate choices, rely on years of experience instead of improving thinking and decisions.
Position: Front Office Agent
Responsibilities:
- Welcoming guests and managing the check in and check out process
- Handling guest inquiries and providing personalized concierge services
- Coordinating with other departments to ensure guest comfort
- Managing room inventory and processing financial transactions
- Maintaining a high level of product knowledge about the hotel and city
Qualifications:
- Experience in a front office role within a luxury hotel
- Exceptional communication and interpersonal skills
- Professional appearance and a guest focused mindset
- Proficiency in property management systems such as Opera
- Fluent in English, both verbal and written
- Ability to work in a fast paced, 5 star environment
- Strong problem solving and conflict resolution abilities
How to Apply:
We encourage you to examine your professional fit for these distinguished roles within our iconic property. Please apply deliberately by clicking the Apply button on the hoteljob.id page to submit your resume for review by our recruitment team. This is a unique opportunity to join a legacy of refined elegance and hospitality excellence in Jakarta.
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