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The lights flicker. The form waits. Make it count or walk away.

ibis Styles Malang
ibis Styles Malang is a vibrant and stylish hotel, part of the globally recognized Accor group, located in the dynamic city of Malang. We offer a unique and creative guest experience, combining modern comfort with a playful design, complemented by our exceptional service. We are currently offering exciting hotel jobs in Malang for passionate individuals.

As a member of the Accor family, we are committed to nurturing talent and providing extensive career development opportunities. We foster a positive and energetic team environment. If you are seeking rewarding hospitality careers in Malang and want to be part of a leading international brand, we invite you to explore these opportunities.

Position: Front Desk Agent

Responsibilities:

• Perform guest check_in and check_out procedures with a welcoming and friendly attitude.
• Handle guest reservations, inquiries, and requests in a professional manner.
• Manage guest payments and maintain an accurate cash float.
• Answer phone calls and provide information about hotel services.
• Address guest concerns and ensure their satisfaction.

Qualifications:

• Minimum 1 year of experience as a Front Desk Agent, preferably in an Accor property.
• Familiar with hotel Property Management Systems (PMS).
• Excellent communication and interpersonal skills.
• Fluent in English, both spoken and written.
• Professional appearance, well_groomed, and a positive personality.
• Guest_service oriented and a good team player.
• Willing to work in shifts.

How to Apply:
Click the “Apply” button to send your application directly through our official career portal and start your career journey with us.