Corporate Concierge Manager
- Full time
- Ubud, Bali, Kenderan Street, Banjar Kepitu, Tegalalalng Village.
- @The Kayon Resort posted 4 weeks ago
- Posted : October 22, 2025 -Accepting applications
Job Description
The Kayon
Rooted in the heart of Bali, The Kayon is a hospitality management brand established in 2014, renowned for its award-winning luxury resorts: The Kayon Resort, The Kayon Jungle Resort, and The Kayon Valley Resort. We are currently offering unique hotel jobs in Ubud for passionate hospitality leaders.
Guided by the philosophy of Tri Hita Karana, representing harmony among people, nature, and the divine, we curate experiences that celebrate culture, romance, and heartfelt hospitality. If you are seeking rewarding hospitality careers in Bali and wish to join our journey, we invite you to explore these corporate opportunities.
Position: Corporate Concierge Manager
What are Your Assignment:
- Supervise and coordinate concierge operations across all Kayon properties to ensure consistent excellence in guest service.
- Develop and implement service standards and personalized guest-experience programs.
- Foster relationships with travel partners, VIP guests, and corporate clients.
- Collaborate with the Sales, Marketing, and Front Office departments to enhance guest satisfaction.
- Manage guest feedback systems and ensure prompt, thoughtful follow-up.
What Makes you a Suitable Fit:
- Minimum 3 years of experience in guest relations, concierge, or front-office leadership within luxury hospitality.
- Strong interpersonal and communication skills with a passion for service excellence.
- Proficiency in English (written and spoken); additional languages are an advantage.
- Strong Corporate experience with above 10 property operations is a must.
- Deep knowledge of Bali, especially the Ubud area.
- Ability to lead and inspire a team of concierge professionals.
- Based in Ubud or willing to relocate.
How to Apply:
Click the “Apply” button to send your application directly to our recruitment team and Be Part of Our Journey with The Kayon.
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