Duty Manager
- Full time
- Setiabudi, DKI Jakarta, Jl Guru Mughni Kav 10-3 No 5 Kuningan Timur Setiabudi
- @Swissôtel Living Jakarta Mega Kuningan posted 2 months ago
- Posted : January 26, 2026 -Accepting applications
Job Description
Swissôtel Living Jakarta Mega Kuningan
Swissôtel Living Jakarta Mega Kuningan is a sophisticated part of Mega Kuningan, a premier business district in South Jakarta, Indonesia. This 240-key property is the newest addition to the Accor portfolio, offering a mix of studio, one, and two-bedroom serviced apartments designed as a compact fusion of Japanese character with Swiss simplicity. We are currently offering exceptional hotel jobs in Jakarta Selatan for professionals who value a warm and personal experience that promotes vitality for the body, mind, and soul.
As a member of the Accor family, we are identifying top-tier talent for this hoteljob.id opportunity to grow within our property and across the global network. Joining our team allows you to develop your talent through Accor’s learning programs and contribute to the community through our Corporate Social Responsibility and ESG activities. If you are seeking rewarding hospitality careers in Jakarta and resonate with our “Hospitality is a work of heart” philosophy, we invite you to explore the diverse openings at our Mega Kuningan location.
Most careers stall quietly inside roles like this, not at the moment of rejection. Too many candidates see this title as progress when their habits say otherwise, focus only on finishing tasks rather than building transferable skills, and most only recognize it when options are limited.
Position: Duty Manager
Qualifications:
- Proven experience in a supervisory or management role within Front Office operations
- Strong leadership character with excellent communication and interpersonal skills
- Problem-solving mindset and ability to handle guest feedback with diplomacy
- Proficiency in hotel property management systems (PMS)
- Excellent written and spoken English proficiency
- Knowledge of health, safety, and security protocols in a hotel environment
- Hospitality background with relevant vocational or degree qualifications
Responsibilities:
- Manage daily hotel operations and serve as the senior manager on duty for the property
- Oversee the Front Office team to ensure seamless guest check-in and check-out experiences
- Address guest inquiries and resolve complex issues promptly to maintain high satisfaction
- Coordinate with housekeeping and security teams to ensure property readiness and safety
- Ensure all brand service standards are consistently upheld during assigned shifts
How to Apply:
Candidates are encouraged to apply deliberately by reviewing their fit for our Swissôtel brand standards before taking action. Please examine the requirements for each role and ensure your professional profile aligns with our culture of vitality and simplicity. To express your interest in this hoteljob.id opportunity, please submit your updated CV directly to the official recruitment email provided for our Mega Kuningan property, or follow the specific application link for the F&B Manager role to ensure your candidacy is reviewed correctly.
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