Guest Service Agent
- Full time
- Ubud, Bali, Banjar Jl. Raya Semaon, Puhu, Bali, Gianyar Regency, Bali 80572 ID
- @Novotel Bali Ubud Resort posted 4 weeks ago
- Posted : January 26, 2026 -Accepting applications
Job Description
Novotel Bali Ubud Resort
Novotel Bali Ubud Resort is an upcoming upscale property nestled in the heart of Bali, the world’s favorite island destination, where rich Balinese cultural and artistic heritage meets natural beauty and tranquility. This pre-opening resort offers an unparalleled experience with a focus on delivering high-quality service and modern accommodations in a serene landscape. We are currently offering exceptional hotel jobs in Ubud for passionate hospitality professionals looking to build a career in a prestigious environment.
As a member of the Accor global network, we provide a supportive culture where hospitality is a work of heart and every employee is empowered to reach their full potential. Our current hoteljob.id vacancy aims to identify a visionary pre-opening team dedicated to excellence and talent development through specialized learning programs. If you are seeking rewarding hospitality careers in Bali and wish to contribute to meaningful social and environmental initiatives, explore the leadership and operational opportunities at our Ubud resort hiring drive.
Most people who accept this position never ask themselves what it does to their long term path. HJI data Angle shows that choosing comfort with familiar duties instead of harder responsibilities leads to stagnation disguised as stability.
Position: Guest Service Agent
Qualifications:
- Experience in a front desk or customer service role in the hospitality industry
- Strong communication skills and a friendly, service-oriented personality
- Basic knowledge of hotel reservation systems
- Detail-oriented with the ability to handle multiple tasks efficiently
- Proficiency in English is required
- Ability to work flexible shifts in a pre-opening environment
- Hospitality educational background is preferred
Responsibilities:
- Perform guest registrations, room assignments, and key issuance according to standards
- Provide accurate information about resort facilities, local Ubud culture, and attractions
- Process guest payments and maintain accurate billing records
- Address guest requests and ensure high levels of guest satisfaction
- Support the Front Office team in the pre-opening phase and operational launch
How to Apply:
Candidates who believe they are a fit for this pre-opening journey are invited to apply deliberately by reviewing their professional alignment with the Accor standards. Please examine the requirements for each role and examine your career goals before taking action. To submit your application, please visit the official Accor careers portal at careers.accor.com and search for the specific Job IDs provided for this hoteljob.id listing, or send your interest to our recruitment team as instructed.
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