A cover letter is often the most overlooked part of a job application. Yet, in hospitality, where personality, warmth, and communication matter most, it can be your strongest advantage. A well written cover letter shows who you are beyond your CV. It tells your story, shows your motivation, and creates a connection before the interview begins.

Why Your Cover Letter Matters

In a competitive market, hiring managers receive dozens of applications daily. While many CVs may look similar, a cover letter gives you a voice. It’s where you can express passion for service, alignment with the hotel’s values, and commitment to excellence. In luxury hospitality, details matter, and your letter is your first proof that you care about them.

Paragraph 1: Make It Personal

Start by addressing the hiring manager by name if possible. Mention the property and the role you’re applying for. Then briefly explain why you’re interested in joining the team. Instead of writing, “I am applying for the position of Front Office Supervisor,” try something more engaging like:

“I am inspired by the reputation of The St. Regis Bali Resort for its exceptional guest experience and would be honored to contribute to the same standard of excellence as a Front Office Supervisor.”

Paragraph 2: Show What You Bring

This is your opportunity to highlight your achievements and strengths. Connect your experience directly to the needs of the role. Focus on outcomes, not just duties. For example:

“With over five years of experience in front office operations, I have developed a strong ability to anticipate guest needs and deliver seamless service. My previous role at a five star resort taught me how thoughtful communication and attention to detail transform a stay into a memory.”

Paragraph 3: End with Confidence

Close your letter with gratitude and a confident call to action. Express enthusiasm for the opportunity to discuss how you can contribute. Keep it polite yet memorable.

“Thank you for considering my application. I would welcome the chance to discuss how my background and dedication to guest satisfaction align with your team’s goals.”

Keep It Short and Authentic

A great cover letter fits on one page, ideally three short paragraphs. Avoid repeating your entire CV, focus instead on emotion, fit, and value. Be sincere, confident, and concise.

Your cover letter should sound like a conversation, not a formality. Let it reflect your voice, passion, and professionalism, the same qualities that make you excel in hospitality.