Guest Relation Manager
Full time @Bambu Indah Resort posted 2 days ago in Guest ServicesJob Description
Bambu Indah (A Hardy ArtisanaL Hotel)
Bambu Indah is a boutique, artisanal hotel set in a lush, natural environment offering unique accommodation and immersive experiences that celebrate local craftsmanship and cultural authenticity. The property blends sustainable design with intimate guest services to create memorable stays for travellers seeking an authentic and tranquil retreat.
The hotel is committed to delivering personalised service through a small, dedicated team and values staff development, local engagement and service excellence. We invite hospitality professionals who are passionate about guest experience, respectful of local culture, and eager to contribute to a warm, service-oriented team.
Position: Guest Relation Manager
Qualifications:
- Indonesian citizen only
- Minimum 2 years experience in guest relations or similar roles at luxury properties
- Strong command of English and excellent interpersonal skills
- Service-oriented, with the ability to handle guest feedback and ensure satisfaction
- Organised, proactive and able to coordinate with operations for seamless guest experiences
How to Apply:
If you meet the qualifications and are excited to join a small, service-focused hotel team, click the Apply button to submit your CV and application — we welcome enthusiastic candidates who can contribute to excellent guest experiences and a positive workplace culture.