GRO (Japanese Speaking – JLPT N2)
- Full time
- Setiabudi, Dki Jakarta, Jl Guru Mughni Kav 10-3 No 5 Kuningan Timur Setiabudi
- @Swissôtel Living Jakarta Mega Kuningan posted 3 months ago
- Posted : October 11, 2025 -Accepting applications
Job Description
Swissotel Living Jakarta Mega Kuningan
Swissotel Living Jakarta Mega Kuningan is the newest Accor portfolio property located in the vibrant Mega Kuningan business district, South Jakarta. Our hotel offers 240 keys of studio, one, and two-bedroom serviced apartments, featuring a unique fusion of Japanese character with Swiss simplicity. We are currently offering exceptional hotel jobs in Jakarta for dedicated professionals to promote vitality for the body, mind, and soul.
As a part of Accor, we offer unparalleled opportunities for growth, including an employee benefit card for discounted rates worldwide and extensive learning programs. If you are seeking rewarding hospitality careers in Jakarta and want to make a difference through our ESG initiatives, join our dynamic team and develop your talent with a global leader.
Position: GRO (Japanese Speaking – JLPT N2)
Responsibilities:
- Provide personalized service and build strong relationships with Japanese guests.
- Handle check-in, check-out, and all inquiries for Japanese-speaking guests.
- Act as a primary point of contact, ensuring a seamless and memorable stay.
- Assist with reservations, transportation, and providing information about the hotel and local area.
- Translate communications between guests and hotel staff as needed.
Qualifications:
- Fluency in Japanese, with a minimum certification of JLPT N2.
- Proven experience as a Guest Relations Officer or in a similar Front Office role.
- Excellent interpersonal and communication skills in both Japanese and English.
- A warm, professional, and welcoming demeanor.
- Strong problem-solving skills and a passion for guest satisfaction.
- Ability to work flexible hours.
- Knowledge of Japanese culture and etiquette is essential.
How to Apply:
Klik tombol “Apply” untuk mengirimkan CV Anda dan mulailah perjalanan karir Anda bersama Accor di Swissotel Living Jakarta Mega Kuningan.
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