Guest Service Agent
- Full time
- Kulon Progo, D.I. Yogyakarta, Jl Wates Purworejo KM 10 95
- @Novotel Yogyakarta International Airport Kulon Progo posted 3 weeks ago
- Posted : October 25, 2025 -Accepting applications
Job Description
Novotel & ibis Yogyakarta International Airport Kulon Progo
Novotel & ibis Yogyakarta International Airport Kulon Progo is a modern dual branded hotel, conveniently connected to the Yogyakarta International Airport. We offer contemporary accommodations, versatile meeting spaces, and diverse dining options. We are currently offering exceptional hotel jobs in Kulon Progo for dedicated hospitality professionals.
As part of Accor, you will receive an employee benefit card for discounted rates at Accor hotels worldwide and can develop your talent through Accor’s learning programs. We offer the opportunity to grow within your property and across the world, and the ability to contribute to the community. If you seek rewarding hospitality careers in Yogyakarta, join our team.
Position: Guest Service Agent
Responsibilities:
- Perform all front desk duties, including check in, check out, and processing reservations.
- Welcome guests in a warm and professional manner.
- Handle guest inquiries, requests, and complaints efficiently.
- Manage financial transactions and maintain a balanced cash float.
- Answer and direct incoming phone calls.
Qualifications:
- Minimum 1 year experience in the same position.
- Positive attitude and good communication.
- Team spirit and service minded.
- Excellent customer service and problem solving skills.
- Proficiency in a hotel Property Management System (PMS).
- Professional appearance and pleasant personality.
- Fluent in English.
How to Apply:
Please click the “Apply” button to send your application directly to our team. Hospitality is a work of heart.
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