Front Office Agent
- Full time
- Setiabudi, Dki Jakarta, Jl. DR. Ide Anak Agung Gde Agung Kav. E.1.1 No.1
- @The Ritz-Carlton Jakarta, Mega Kuningan posted 1 week ago
- Posted : November 26, 2025 -Accepting applications
Job Description
The Ritz-Carlton Jakarta, Mega Kuningan
The Ritz-Carlton Jakarta, Mega Kuningan is a sanctuary of luxury in the heart of Jakarta’s vibrant commercial district. Blending traditional Indonesian elements with modern sophistication, our hotel offers spacious accommodations, world-class dining, and a lavish spa, setting the gold standard for hospitality in the city. We are currently offering exceptional hotel jobs in Jakarta for dedicated professionals ready to deliver our legendary service.
Joining our team means becoming part of a global legacy that empowers you to make a difference. At The Ritz-Carlton, we nurture talent and provide a path for you to write your own success story within the Marriott International family. If you are seeking rewarding hospitality careers in Jakarta and wish to work in an environment that values excellence and innovation, we invite you to explore the opportunities available in our latest recruitment drive.
Most candidates focus on securing the job not on who they become in it. The real loss is not the job you miss but the person you never become.
Position: Front Office Agent
Responsibilities:
- Welcome guests with warmth and process registration accurately
- Handle guest requests, complaints, and inquiries with professionalism
- Maintain knowledge of hotel services, room rates, and local attractions
- Process payments and maintain accurate guest accounts
- Ensure the lobby area and front desk are neat and organized
Qualifications:
- Experience in a front office or customer service position
- Excellent command of English and Bahasa Indonesia
- Friendly, service-oriented attitude
- Computer literacy and familiarity with hotel property management systems
- Ability to handle pressure and multitask effectively
Review your performance history and submit only when ready to progress. Tap the Apply button on the job page to move forward.
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