Guest Service Agent

  • Ubud, Bali, Banjar Jl. Raya Semaon, Puhu, Bali, Gianyar Regency, Bali 80572 ID
  • @Novotel Bali Ubud Resort posted 8 hours ago
  • Posted : December 7, 2025 -Accepting applications

Job Description

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Novotel Bali Ubud Resort
Nestled in the heart of Bali, the world’s favorite island destination, Novotel Bali Ubud Resort offers an unparalleled experience combining the rich Balinese cultural and artistic heritage with natural beauty and tranquility. As a pre-opening property, we are creating a dynamic team to deliver exceptional service in this lush sanctuary.

Join us and discover why Accor is a leader in hospitality. We offer employee benefit cards with discounted rates worldwide and extensive learning programs to develop your talent. If you are seeking a challenging pre-opening role, explore this hoteljob.id listing and contribute to our community through impactful Environmental, Social, and Governance (ESG) activities.

Many hospitality workers repeat the same shift routine until they forget their original goals, treat the role as a destination, not a platform for the next level.

Position: Guest Service Agent

Qualifications:

  • Previous experience in a Front Office or guest service role
  • Excellent interpersonal and communication skills
  • Fluency in English; other languages are a plus
  • Familiarity with property management systems (PMS)
  • Ability to handle guest inquiries and resolve issues efficiently
  • A friendly and professional demeanor
  • Willingness to work shifts including weekends and holidays

To apply for this role, please click the Apply button on the job page to submit your application. We encourage you to review the requirements carefully and ensure this hoteljob.id opportunity aligns with your career goals before applying.

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