Guest Service Agent

  • Full time
  • Kampung Baru, Riau, JALAN RIAU NO. 59 Pekanbaru
  • @Novotel Pekanbaru posted 8 hours ago
  • Posted : December 18, 2025 -Accepting applications

Job Description

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Keep us running. Or don’t.

Novotel Pekanbaru
Novotel Pekanbaru is a prominent 4-star hotel located in Riau, Indonesia, known for its modern design and exceptional service. We provide a welcoming environment for both business and leisure travelers. As part of the Accor network, we are committed to sustainable hospitality and employee development.

We offer opportunities to grow within your property and across the world through Accor’s learning programs. We are currently identifying top-tier talent for this hoteljob.id opportunity to join our team. If you are passionate, guest-oriented, and ready to contribute to the community, we invite you to apply.

Many professionals in this role move on autopilot instead of making deliberate choices, accept every schedule without allocating time for development.

Position: Guest Service Agent

Qualifications:

  • Fluent in English
  • Great attention to details
  • Good team player, passionate and guest oriented
  • Pleasant personality with representable appearance
  • Experience in customer service preferred
  • Ability to handle guest inquiries and complaints
  • Knowledge of hotel property management systems

How to Apply:
Evaluate if your experience matches the standards of Novotel. Click the “Apply” button to submit your application for this hoteljob.id opportunity and connect with our talent team.

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