Front Office Manager

Job Description

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No saints here, only hustlers, bandwidth, and caffeine.

Fairfield by Marriott Jakarta Soekarno-Hatta Airport
Fairfield by Marriott Jakarta Soekarno-Hatta Airport is a contemporary hotel designed to deliver a seamless and stress-free experience for travelers. Conveniently located near the airport, our property features comfortable accommodations, modern amenities, and warm hospitality that reflects the Fairfield brand promise. We are dedicated to creating a welcoming environment where guests can relax and recharge.

We are currently inviting passionate professionals to join our dynamic team and grow within the Marriott International family. If you are looking to advance your hospitality career in Jakarta and want to be part of a global brand known for excellence, we encourage you to explore this hoteljob.id vacancy and see how your skills can contribute to our success.

HJI analytics reveal that most people in this level underestimate how quickly temporary turns into permanent. The real risk is that comfort becomes the default and ambition fades, and correcting direction later demands greater sacrifice.

Position: Front Office Manager
Responsibilities:

  • Manage the Front Office department to ensure high standards of service.
  • Oversee guest check-in/check-out procedures and resolve guest issues.
  • Train and develop Front Office staff.
  • Monitor room inventory and maximize occupancy.
  • Collaborate with other departments to ensure seamless guest experiences.

Qualifications:

  • Minimum 2 years of experience as Front Office Manager in a similar hotel environment.
  • Strong knowledge of property management systems (PMS).
  • Excellent leadership and problem-solving skills.
  • Customer service oriented with a positive attitude.
  • Fluent in English, both written and spoken.
  • Ability to handle pressure and make decisions effectively.
  • Diploma or Degree in Hospitality Management.

How to Apply:
We encourage you to read the requirements carefully and evaluate if this environment supports your professional goals. If you are ready to commit to this opportunity, please click the “Apply” button on this page to submit your application directly through the official Marriott careers portal. Please ensure your profile is up to date for this hoteljob.id application.

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