At Your Service

Job Description

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The Sira, a Luxury Collection Resort and Spa, Lombok
The Sira, a Luxury Collection Resort and Spa, Lombok is a sanctuary of indigenous charm and elegance located in one of the most beautiful destinations in the world. We pride ourselves on creating unforgettable guest experiences that reflect the authentic spirit of Lombok. Our dedicated team immerses guests in the art of luxury hospitality while growing their careers with a globally renowned brand.

We are currently inviting passionate professionals to join our pre-opening and operational teams. If you are seeking a career that combines world-class standards with local cultural richness, this hoteljob.id vacancy offers a unique opportunity to grow. Join us in shaping the future of luxury hospitality in Lombok.

HJI analytics reveal that many professionals here confuse being busy with moving forward, choose comfort with familiar duties instead of harder responsibilities.

Position: At Your Service
Responsibilities:

  • Handle all incoming calls and guest requests via phone.
  • Coordinate with other departments to fulfill guest needs.
  • Provide information about hotel services and amenities.
  • Manage wake-up calls and messages.
  • Ensure timely response to all guest communications.

Qualifications:

  • Experience in a call center or guest service center role.
  • Excellent telephone etiquette and communication skills.
  • Fluent in English.
  • Ability to multitask and handle high call volumes.
  • Service-oriented attitude.

How to Apply:
We invite you to thoughtfully review these opportunities. If you believe you can contribute to our vision, please click the “Apply” button on this hoteljob.id page to submit your application directly through the Marriott careers portal.

Required skills

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