Guest Relation Officer
- Full time
- Kuta, Bali, Jalan Pantai, Banjar Pande Mas
- @Hard Rock Hotel Bali posted 2 months ago
- Posted : January 3, 2026 -Accepting applications
Job Description
Hard Rock Hotel Bali
Hard Rock Hotel Bali is the leading entertainment hotel in Bali, located on the shores of Kuta Beach. We are a place for Rock Stars with a great passion for music, offering a unique vibe and energy that sets us apart. Our team works with the best in the industry to create authentic experiences that rock.
We are calling all Rock Stars to be part of the band. If you are ready to work in an environment where you can express your individuality and grow an exciting career, check out this hoteljob.id vacancy. Join us in delivering amplified service and memories to our guests.
Many professionals in this role move on autopilot instead of making deliberate choices, rely on years of experience instead of improving thinking and decisions.
Position: Guest Relation Officer
Responsibilities:
- Ensure VIP guests receive personalized attention.
- Handle guest complaints and provide solutions.
- Coordinate with other departments to fulfill guest requests.
- Promote hotel events and facilities.
- Maintain a high level of guest satisfaction.
Qualifications:
- Experience in guest relations or front office.
- Excellent interpersonal and problem-solving skills.
- Fluent in English and other languages is a plus.
- Professional and friendly demeanor.
- Ability to handle pressure.
How to Apply:
We encourage you to read the requirements carefully and evaluate if this environment supports your professional goals. If you are ready to rock, email your resume in PDF or Word format to the address in the job image or simply click “Apply” on this hoteljob.id listing.
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