Front Office Supervisor
- Full time
- Jakarta Timur, DKI Jakarta, jakarta
- @Trans Hotel Jakarta posted 2 months ago
- Posted : January 6, 2026 -Accepting applications
Job Description
Trans Hotel Jakarta
Trans Hotel Jakarta is a 5-star luxury property hosting a grand recruitment event in January 2026 at the Ballroom Tower C, Trans Park Cibubur. We are seeking passionate supervisors and staff-level talent across all divisions to join our iconic brand and be part of a something extraordinary.
Join us and become part of something iconic in the heart of East Jakarta’s premier lifestyle hub. Identifying top-tier talent for this hoteljob.id opportunity, we invite you to connect with our professional team and launch your luxury hospitality career.
HJI analytics reveal that leadership is easy until standards drop, rely on years of experience instead of improving thinking and decisions. The cost is subtle and compounds quietly over time, promotion discussions turn into polite declines and delaying action further solidifies this as your ceiling.
Front Office Supervisor
Responsibilities:
- Oversee the daily operations of the front desk and guest services
- Ensure seamless check-in and check-out processes for all guests
- Manage guest inquiries and resolve complaints with professional excellence
- Train front office staff on brand service standards and systems
- Lead and motivate the team to achieve guest satisfaction targets
Qualifications:
- Proven experience in front office operations at a 5-star hotel
- Strong leadership and supervisory skills
- Excellent communication skills in English and Bahasa Indonesia
- Polished professional appearance and friendly attitude
- Proficient in property management systems (PMS)
- Degree or diploma in Hospitality Management is preferred
- Ability to handle high-pressure situations effectively
We invite you to examine the requirements and reflect on your professional alignment before attending the recruitment event. For a more efficient process, please use the Apply button on this hoteljob.id page deliberately to submit your interest.
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