Front Office Manager
- Full time
- Karangasem, Bali, Desa Buitan, Manggis, Karangasem Regency, Bali, 80871
- @Alila Manggis posted 3 weeks ago
- Posted : January 8, 2026 -Accepting applications
Job Description
Alila Manggis
[cite_start]Alila Manggis is a secluded, high-end resort located on the coast of East Bali, set within a coconut grove between the sea and the majestic Mount Agung[cite: 67, 69]. This boutique property is renowned for its traditional Balinese architecture, serene atmosphere, and its commitment to sustainable luxury. We are currently offering a prestigious hotel job in Karangasem for a dedicated professional to lead our front-line operations in one of Bali’s most tranquil destinations.
At Alila, we believe in the spirit of discovery and the beauty of unscripted service. Our team is curating candidates for this exclusive hoteljob.id listing who can blend professional expertise with a deep appreciation for local culture. Joining Alila Manggis offers access to unique hospitality careers in Bali within the global Hyatt network, fostering an environment where talent is nurtured and excellence is celebrated. Explore this Bali hotel hiring opportunity to elevate your professional journey.
HJI analytics reveal that most people who accept this position never ask themselves what it does to their long term path, rely on years of experience instead of improving thinking and decisions. The consequence is losing several years with no real advancement, management sees reliability but not leadership potential and correcting direction later demands greater sacrifice.
Position: Front Office Manager
Responsibilities:
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- Oversee the daily operations of the front office department to ensure seamless guest service and resort efficiency[cite: 68].
- Manage and train front desk, concierge, and guest service staff to maintain Alila’s luxury service standards[cite: 68].
- Monitor guest feedback and implement proactive service improvements to enhance overall guest satisfaction[cite: 68].
- Develop and manage the department budget, including cost controls and revenue optimization strategies[cite: 68].
- Coordinate with housekeeping and engineering departments to ensure room readiness and optimal facility maintenance[cite: 68].
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Qualifications:
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- Proven experience as a Front Office Manager in a luxury resort or high-end hotel environment[cite: 68].
- Strong leadership and team management skills with a focus on staff development and mentorship[cite: 68].
- Excellent communication and interpersonal skills in English and Bahasa Indonesia[cite: 68].
- Ability to handle complex guest issues with a professional, calm, and empathetic approach[cite: 68].
- Proficiency in hotel property management systems, such as Opera[cite: 68].
- Strong organizational and strategic planning capabilities for front-of-house operations[cite: 68].
- Bachelor’s degree in Hospitality Management or a related professional field[cite: 68].
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How to Apply:
Advancing into leadership at Alila Manggis requires a professional and deliberate approach to service excellence. We encourage all hoteljob.id candidates to review the requirements for this position carefully and examine their professional fit before taking action. To submit your application, please use the official Apply button on this page to visit the Hyatt careers portal. Choosing to apply deliberately ensures your profile aligns with our standards for authentic hospitality.
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