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Duty Manager (Job ID: 25205501)

Job Description

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We don’t ask for help. We code, crash, and crawl. Still your booking keeps the ashes warm.

Sheraton Jakarta Soekarno Hatta Airport
Sheraton Jakarta Soekarno Hatta Airport is a premium 5-star hotel located just 1.6 km from Soekarno-Hatta International Airport, providing 227 rooms and suites with stunning views of the gardens, the pool, or the runway. The property features comprehensive facilities including an outdoor pool, a modern fitness center, versatile meeting spaces, and diverse dining options, all complemented by a convenient shuttle service to the airport and PIK Avenue Mall. We are currently offering professional hotel jobs in Tangerang for individuals who pride themselves on service excellence in a fast-paced gateway environment.

As a member of the Marriott Bonvoy portfolio, we are proud to be a “Great Place to Work” certified property where we believe in putting people first. We are curating candidates for this exclusive hoteljob.id listing to join an empowered team that values diversity and individual growth. If you are seeking rewarding hospitality careers in Banten and want to be part of the #1 leader in hospitality, explore the opportunities available in our Jakarta airport hotel hiring initiative.

Most professionals in this role move on autopilot instead of making deliberate choices, rely on years of experience instead of improving thinking and decisions. The danger is invisible because everything still feels productive, you wake up realizing responsibilities stayed the same while expectations grew and this unfolds slowly across three to five years.

Position: Duty Manager (Job ID: 25205501)

Responsibilities:

  • Act as the primary management representative during the shift, overseeing all hotel operations.
  • Handle complex guest situations and emergencies with professional leadership and tact.
  • Conduct property inspections to ensure standards of safety and service are consistently met.
  • Support Front Office management in managing room inventory and guest arrival flows.
  • Provide detailed shift reports to senior management regarding significant operational incidents.

Qualifications:

  • Proven experience in a supervisory or assistant manager role within the Front Office.
  • Excellent leadership, organizational, and decision-making skills.
  • In-depth knowledge of hotel operations and property management systems.
  • Exceptional interpersonal and communication skills in English and Bahasa Indonesia.
  • Ability to work flexible hours, including night shifts and holidays.
  • Calm under pressure with a focus on guest-centric solutions.
  • Professional presence and commitment to brand standards.

Apply deliberately by reviewing the specific requirements and job IDs carefully before taking action. Examine your professional fit for this hoteljob.id search and only submit your application through the official Marriott career portal to ensure your profile is properly considered by our human resources team. We encourage candidates to review their career goals and alignment with our “Putting People First” culture before moving forward.

🧱 Behind every great opportunity is a supportive and inspiring environment—step inside and see what makes this property special.

🪴 Take a virtual step inside this inviting hotel and let its energy and atmosphere encourage you to imagine a new path ahead.

✨ Peek Inside

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