Guest Relation Supervisor
- Bandung, Jawa Barat, Jl. Gatot Subroto 289, Bandung, West Java 40273, Indonesia
- @The Trans Luxury Hotel posted 1 month ago
- Posted : January 13, 2026 -Accepting applications
Job Description
The Trans Luxury Hotel
The Trans Luxury Hotel is an iconic 6-star sanctuary located in the heart of Bandung, offering an unparalleled blend of sophistication and warm Indonesian hospitality. With its lavish accommodations, world-class dining venues like The 18th Restaurant and Lounge, and state-of-the-art convention facilities, we set the standard for luxury in West Java. We are currently offering exceptional hotel jobs in Bandung for professionals dedicated to the art of service.
Our culture is built on a commitment to excellence and the continuous development of our team members. Joining us means becoming part of a prestigious brand that values passion and precision in every detail. As we curate candidates for this exclusive hoteljob.id listing, we invite dynamic individuals to explore these rewarding hospitality careers in Bandung and elevate their professional journey with us.
Many professionals in this role move on autopilot instead of making deliberate choices, focus only on finishing tasks rather than building transferable skills. The trap is the hotel keeps running while your growth stands still, and correcting direction later demands greater sacrifice.
Position: Guest Relation Supervisor
Responsibilities:
- Supervise Guest Relations Officers to ensure personalized service.
- Handle VIP guest arrivals and special requests.
- Resolve guest complaints and issues effectively.
- Maintain guest history and preference profiles.
- Coordinate with other departments to deliver seamless guest experiences.
Qualifications:
- Experience in Guest Relations or Front Office in a luxury hotel.
- Strong interpersonal and communication skills.
- Fluent in English and preferably another language.
- Supervisory experience is an advantage.
- Guest-oriented and professional appearance.
- Problem-solving abilities.
- Proficiency in PMS.
How to Apply:
Please review the requirements thoroughly before deciding to apply for this hoteljob.id opportunity. To submit your application, visit the job page and click the “Apply” button to proceed.
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