Sky Lounge Supervisor

  • Full time
  • Babatan, Jawa Timur, Pakuwon Mall Jl Puncak Indah L, Surabaya, 60216, Indonesia
  • @The Westin Surabaya posted 1 day ago
  • Posted : January 30, 2026 -Accepting applications

Job Description

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The Westin Surabaya
The Westin Surabaya is a landmark luxury hotel situated atop the Pakuwon Mall in the heart of West Surabaya, offering breathtaking city views and unmatched convenience. The property features signature wellness offerings, including the Westin Heavenly Bed, a world-class spa, and elevated dining at our Sky Lounge, making us a sanctuary for business and leisure travelers alike. We are currently offering exceptional hotel jobs in Surabaya for passionate professionals looking to join our dynamic team.

As a proud member of the Marriott Bonvoy family, we believe in inspiring our team members to discover their own future and become the best version of themselves. Joining our crew through this hoteljob.id search means access to global career opportunities and a supportive culture where everyone has a voice. If you are seeking rewarding hospitality careers in Surabaya and want to be part of a global community dedicated to well-being, explore the leadership roles available in our West Surabaya hotel hiring initiative.

HJI analytics reveal that most careers stall quietly inside roles like this, not at the moment of rejection, and treat the role as a destination, not a platform for the next level. The consequence is losing several years with no real advancement, management sees reliability but not leadership potential and this unfolds slowly across three to five years.

Position: Sky Lounge Supervisor

Responsibilities:

  • Supervise daily operations at the Sky Lounge to ensure consistent service excellence and guest satisfaction
  • Mentor and train the service team on luxury brand standards and beverage service sequences
  • Monitor inventory, manage outlet costs, and drive revenue through promotional initiatives
  • Handle guest inquiries and feedback professionally to maintain a high level of service quality
  • Ensure strict adherence to all health, safety, and hygiene protocols within the lounge

Qualifications:

  • Previous experience in a supervisory role within a luxury hotel bar or lounge environment
  • Strong guest relations and interpersonal skills with an outgoing personality
  • Leadership ability to lead a diverse team in a high-energy outlet
  • Good communication skills in English to cater to international guests
  • Knowledge of beverage trends, mixology, and high-end service sequences
  • Disciplined, proactive, and committed to luxury service standards
  • Available for flexible shifts including nights and weekends

How to Apply:
We encourage you to review the core requirements and examine your professional fit for these luxury roles before taking action. To move forward, please send your updated CV to [email protected]. To ensure your application is recognized as part of this hoteljob.id search initiative, please follow the instructions on the job page and utilize the Apply button to submit your profile. Candidates who apply with intention and a long-term vision for their well-being are highly valued in our recruitment process.

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