Front Office Agent
- Full time
- Menteng, DKI Jakarta, Jl. MH Thamrin No. 1
- @Hotel Indonesia Kempinski Jakarta posted 1 month ago
- Posted : February 21, 2026 -Accepting applications
Job Description
Hotel Indonesia Kempinski Jakarta
Hotel Indonesia Kempinski Jakarta is an iconic luxury 5-star landmark located at the heart of the capital city, overlooking the famous Bundaran HI. As the country’s first international luxury hotel, it offers refined elegance through its 289 spacious rooms and suites, multiple award-winning dining venues including Paulaner Bräuhaus, and grand ballrooms for high-profile events. We are currently offering prestigious hotel jobs in Jakarta Pusat for individuals who seek to be part of an extraordinary legacy in Indonesian hospitality.
Our team culture is built on the warmth of a familiar welcome and the pursuit of refined elegance in every detail. We are curating candidates for this exclusive hoteljob.id listing who embody professional excellence and a heart for service. If you are ready to elevate your hospitality careers in Jakarta and work within a global community that values your unique perspective, explore the world-class opportunities available in our latest recruitment phase.
Many professionals in this role move on autopilot instead of making deliberate choices, focus only on finishing tasks rather than building transferable skills.
Position: Front Office Agent
Responsibilities:
- Welcome and greet guests upon arrival at the hotel with refined professionalism
- Process guest check-ins and check-outs accurately using the property management system
- Handle guest inquiries and provide detailed information about hotel facilities and local attractions
- Manage guest accounts, process payments, and ensure billing accuracy
- Coordinate with the housekeeping department to ensure room readiness for arriving guests
Qualifications:
- Diploma or Bachelor degree in Hospitality Management or related field
- Prior experience in a front office role within a luxury hotel environment
- Excellent communication skills with a professional and friendly demeanor
- Fluency in English is essential, both spoken and written
- Proficiency in hotel property management systems (PMS)
- High attention to detail and ability to work in a fast-paced environment
- Strong problem-solving skills and a guest-centric mindset
How to Apply:
Your professional future deserves a deliberate choice, so please review the qualifications for these prestigious roles carefully to ensure a true fit for our luxury standards. We encourage you to examine your professional path before taking action within this hoteljob.id career portal. Explore the requirements for your chosen position and click the Apply button on the job page to move forward with your candidacy at Hotel Indonesia Kempinski Jakarta.
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