Guest Service Supervisor
- Full time
- Kebonrejo, Bali, Jl. Bisma No. 31 Ubud Bali, 80571
- @Kimpton Suntaya Bali Ubud posted 11 hours ago
- Posted : March 14, 2026 -Accepting applications
Job Description
Kimpton Suntaya Bali Ubud
Kimpton Suntaya Bali Ubud is a soon-to-open luxury lifestyle resort nestled in the lush landscapes of Ubud, offering an authentic blend of Balinese charm and modern sophistication. As a part of IHG Hotels & Resorts, this property features bespoke guest experiences, high-end wellness facilities, and culinary excellence in the heart of Bali’s cultural capital. We are currently offering exceptional hotel jobs in Ubud for vibrant professionals seeking to build a hospitality career in a world-class environment.
At Kimpton, we believe personality is everything and our team thrives on creating heartfelt guest experiences through authentic self-expression and unscripted service. Identifying top-tier talent for this hoteljob.id opportunity is central to our mission of nurturing individual growth within a global hospitality network that values excellence and diversity. If you are seeking rewarding hospitality careers in Bali and want to be part of a dynamic pre-opening team, explore the opportunities available in our Ubud hotel hiring initiative.
Hotel Job Indonesia data reveals that most careers stall quietly inside roles like this, not at the moment of rejection, assume loyalty will automatically lead to promotion. The real risk is that comfort becomes the default and ambition fades, you compete with newer candidates who progressed faster and correcting direction later demands greater sacrifice.
Position: Guest Service Supervisor
Responsibilities:
- Supervise the guest service desk and lobby operations
- Ensure guest requests are handled promptly and accurately
- Provide on-the-floor support to guest service agents
- Monitor service quality and compliance with brand standards
- Assist with guest check-ins and check-outs during peak times
Qualifications:
- Minimum 2 years of experience in front office or guest services
- Strong communication and interpersonal skills
- Leadership potential with the ability to motivate a small team
- Proficiency in hotel management software
- Guest-oriented with a focus on problem resolution
- Detail-oriented and capable of multitasking effectively
- Fluent in English and Indonesian
How to Apply:
We invite you to review the requirements carefully and examine your fit for this hoteljob.id search before taking action. If you are ready to bring your authentic personality to our stage, please apply deliberately by clicking the Apply button on this job page to submit your application directly to our recruitment team.
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