Housekeeping Storekeeper Role and Responsibilities Job Description

Housekeeping Storekeeper: Role and Responsibilities

A Housekeeping Storekeeper is responsible for maintaining the cleanliness and organization of a hotel’s housekeeping storeroom. They work closely with housekeeping staff to ensure that all necessary supplies and cleaning equipment are stocked and available.

This role involves managing inventory, ordering new supplies, tracking costs, and saving detailed records of all housekeeping-related activities. To be successful, a Housekeeping Storekeeper must have excellent organizational and communication skills, as well as strong attention to detail.

They must be able to work well under pressure, prioritize tasks effectively, and be familiar with inventory systems and cleaning equipment. The storekeeper plays a vital role in the efficiency of the hospitality establishment, enabling the housekeeping staff to perform their duties effectively and ensuring guests enjoy a comfortable stay.

Duties and Responsibilities

Issue and replenish guest room and minibar items to reach appropriate stock par levels.
Monitor PAR levels for all housekeeping and laundry items to ensure correct stock levels.
Take responsibility for the storage of all housekeeping operational stock and laundry items.
Verify all arriving items against purchase orders and shipping records, ensuring the correct quantity has been received.
Refuse acceptance of damaged, unacceptable, or incorrect items.
Ensure all store requests are signed by the concerned Head of Department (HOD) and approved accordingto hotel procedure.
Ensure the quantity requested and the quantity issued always match.
Ensure store request forms are signed by the person collecting the goods and entered into the inventory/Material Management System (MMS).
Post all invoices using the Material Management System.
Record all items that are loaned or damaged.
Prepare daily stock reports and other store-related reports.
Prepare a monthly amenity consumption report for executive housekeeping management.
Monitor the quality and expiration dates of guest room amenities and minibar items.
Save clear and organized notes to ensure all reports and invoices are filed correctly.
Conduct daily inspections of storage facilities for maintenance and cleanliness.
Ensure the cleanliness of all storage areas, keeping them neat and in accordance with cleaning regulations.
Manage fire control and pest control for the storeroom.
Maintain close coordination with other department staff.
Adhere to all hotel and department rules and regulations.
Assume other tasks as assigned by management.

Position Details and Qualifications

Position Title: Housekeeping Storekeeper

Reports to: Executive Housekeeper / Assistant Executive Housekeeper

Prerequisites

Good health, with a neat and pleasant appearance.
Proficiency in computer programs such as MS Word, Excel, and Material Management Systems.
Work experience in main hotel software is an additional benefit.
Must be able to communicate effectively (verbally or in writing) with all levels of employees and guests.

Education

High School diploma or equivalent. A Diploma in Hotel Administration or a Bachelor’s in Hotel Management is preferred.

Experience

Two to three years of experience in a related position.

Sample Interview Questions

When assessing candidates, it is important to evaluate their organizational skills, inventory management experience, and attention to detail.

Can you discuss your previous experience in inventory management or similar roles, especially in a housekeeping or hospitality setting?
How do you ensure accurate tracking and organization of housekeeping inventory?
What systems or tools are you familiar with for managing inventory, and how do you use them to optimize stock levels?
How do you handle the receipt, inspection, and storage of incoming housekeeping supplies to ensure quality and accuracy?
Can you share an example of a time you had to handle a discrepancy in inventory and how you resolved it?
How do you collaborate with the housekeeping team to understand their supply needs and ensure timely availability of goods?
What steps do you take to ensure the security of the housekeeping storage space and prevent unauthorized access or theft?

Salary Details

Salaries for Housekeeping Storekeepers can vary based on factors such as experience, location, and the size of the establishment. In January 2023, the salary range for this position in the United States was approximately $35,000 to $50,000 per year.

However, salary figures may have changed. It is advisable to consult with the latest industry salary surveys or HR professionals for the most current information in your region or specific industry. Keep in mind that salaries can also vary depending on the specific responsibilities of the position.