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HERLOOM HOTEL & RESIDENCE BSD
Herloom Hotel & Residence BSD Tangerang is part of the JHL Collection, a hospitality management company that focuses on design-led, guest-centric experiences across hotels, resorts, and serviced residences. Located in the Gading Serpong / BSD area of Tangerang, the property offers modern accommodations, versatile event spaces, curated dining outlets, and leisure facilities designed for both business and leisure travelers seeking contemporary comfort and thoughtful service.

At JHL Collection we embrace “LIGHT in Hospitality” as our guiding principle — promoting growth, integrity, helpfulness, and creative thinking. Herloom BSD encourages career development through supportive team culture, meaningful training, and opportunities to contribute to high-quality guest experiences within a dynamic, design-forward environment.

Position: Front Desk Agent

Qualifications:

• Minimum 1 year experience in front desk or guest service roles in a hotel
• Excellent customer service and communication skills with professional appearance
• Strong hospitality and service attitude, guest-oriented and detail focused
• Familiarity with PMS/reservation systems and Microsoft Office
• Fluent in English (spoken and written)

How to Apply:
If you have the experience, qualifications, and passion to join our team, please click the Apply button to submit your application letter and CV; we encourage you to include clear details of your relevant experience and availability so our recruitment team can review your profile and contact you if you are shortlisted for the position. Be inspired to grow with a design-driven hospitality brand that values teamwork, creativity, and service excellence.