Guest Service Agent
Full time @voco Bandung Setiabudi posted 2 days ago in Front OfficeJob Description
voco Bandung Setiabudi
voco Bandung Setiabudi is a contemporary upscale hotel located in Bandung, combining approachable design with friendly, professional service for both business and leisure guests. The hotel offers comfortable rooms, vibrant public spaces, and focused amenities intended to create relaxed, human-centred experiences for travellers visiting the city.
As part of the IHG family of brands, voco Bandung Setiabudi values individuality, collaboration and a people-first culture. The hotel seeks team members who are passionate about service, eager to grow professionally, and excited to contribute to a brand that prides itself on approachable luxury and strong community ties.
Position: Guest Service Agent
Qualifications:
- Experience in front desk or guest service roles in hotels, with excellent guest care
- Strong communication skills, polite demeanour and professional presentation
- Familiarity with reservation systems and basic administrative tasks
- Ability to handle guest enquiries, check-ins/outs and concierge requests efficiently
- Team player who can work flexible shifts including weekends and public holidays
How to Apply:
If you are ready to join a vibrant hotel team and help create memorable stays for our guests, click the Apply button to submit your application and demonstrate how your skills and enthusiasm will contribute to voco Bandung Setiabudi’s service culture.