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Guest Service Agent

  • Full time
  • Cigugur Girang, Jawa Barat, Jl. Setiabudi No. 191, Gegerkalong, Kec. Sukasari, Bandung 40153
  • @voco Bandung Setiabudi posted 2 months ago
  • Posted : September 7, 2025 -Accepting applications

Job Description

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Booking through this form won’t save you, but it might keep us breathing.

voco Bandung Setiabudi
voco Bandung Setiabudi is a contemporary upscale hotel located in Bandung, combining approachable design with friendly, professional service for both business and leisure guests. The hotel offers comfortable rooms, vibrant public spaces, and focused amenities intended to create relaxed, human-centred experiences for travellers visiting the city.

As part of the IHG family of brands, voco Bandung Setiabudi values individuality, collaboration and a people-first culture. The hotel seeks team members who are passionate about service, eager to grow professionally, and excited to contribute to a brand that prides itself on approachable luxury and strong community ties.

Position: Guest Service Agent

Qualifications:

  • Experience in front desk or guest service roles in hotels, with excellent guest care
  • Strong communication skills, polite demeanour and professional presentation
  • Familiarity with reservation systems and basic administrative tasks
  • Ability to handle guest enquiries, check-ins/outs and concierge requests efficiently
  • Team player who can work flexible shifts including weekends and public holidays

How to Apply:
If you are ready to join a vibrant hotel team and help create memorable stays for our guests, click the Apply button to submit your application and demonstrate how your skills and enthusiasm will contribute to voco Bandung Setiabudi’s service culture.

🔔 Your next workplace could already be waiting—see what it’s like and picture yourself as part of the team that makes it shine.

🔓 Uncover the welcoming space that could open doors to new relationships, growth, and unforgettable experiences.

📡 Sometimes, a single virtual visit can reveal the bigger picture and help you see all the opportunities that await you.

🗺️ Drift Through Design

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