Front Office Manager

Job Description

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Novotel – ibis Yogyakarta International Airport Kulon Progo
Novotel – ibis Yogyakarta International Airport Kulon Progo is a unique dual-branded property offering a combined midscale and economy experience strategically located adjacent to the Yogyakarta International Airport in Kulon Progo. This modern complex features contemporary accommodations, versatile meeting spaces, and diverse dining options designed to serve international travelers and business professionals alike. We are currently offering exceptional airport hotel jobs in Kulon Progo for individuals looking to build their careers within a global network.

As part of the Accor group, our culture is rooted in hospitality from the heart, focusing on talent development through global learning programs and worldwide career opportunities. We are building our crew through this hoteljob.id search, looking for team members who value service excellence and corporate social responsibility. If you are seeking rewarding hospitality careers in Yogyakarta and want to be part of a dynamic dual-branded environment, explore the opportunities available in our latest recruitment drive.

Many professionals in this role move on autopilot instead of making deliberate choices, repeat shift patterns without auditing progress. The real risk is that comfort becomes the default and ambition fades, your name becomes linked to tasks rather than decisions and correcting direction later demands greater sacrifice.

Position: Front Office Manager

Responsibilities:

  • Oversee daily Front Office operations ensuring seamless check-in and check-out experiences.
  • Maintain high standards of guest service and address any concerns promptly.
  • Collaborate with Housekeeping and Sales to optimize room inventory and revenue.
  • Train and develop Front Office staff on brand standards and service protocols.
  • Manage front desk administrative tasks including reporting and auditing.

Qualifications:

  • Minimum 1 year experience in the same position in a reputable hotel.
  • Positive attitude and guest service-minded approach.
  • Strong team spirit and ability to work under pressure.
  • Excellent organizational and time management skills.
  • Proficiency in Property Management Systems (PMS).
  • Fluent in English for professional guest interaction.
  • Ability to lead a multicultural and diverse team.

How to Apply:
We encourage you to review your professional goals and current skills before proceeding. To move forward with this hoteljob.id opportunity, please use the Apply button provided on this job page. Avoid reactive applications, take a moment to ensure your profile truly reflects the standards required for a world class hospitality team at Yogyakarta International Airport.

Required skills

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