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Guest Relation Officer – DW

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Platinum Hotel Tunjungan Surabaya
Platinum Hotel Tunjungan Surabaya is a sophisticated four-star hotel located in the historic and vibrant heart of Surabaya, East Java. The property features 292 well-appointed rooms, a grand ballroom, and 18 modern meeting rooms, alongside refined dining options including a restaurant, two bars, and a lounge. We are currently offering exceptional hotel jobs in Surabaya for dedicated hospitality professionals looking to advance their careers within a high-standard environment.

Our hotel fosters an environment of professional challenge and career growth, identifying top-tier talent for this hoteljob.id listing. Joining our team means access to a supportive culture that values excellence and provides comprehensive training for all levels. If you are seeking rewarding hospitality careers in Surabaya and want to be part of a dynamic property featuring extensive event spaces, we invite you to explore this Surabaya hotel hiring initiative.

Most hospitality workers repeat the same shift routine until they forget their original goals, repeat shift patterns without auditing progress.

Position: Guest Relation Officer – DW

Responsibilities:

  • Greet and welcome guests upon arrival in the lobby area
  • Assist guests with check-in procedures and provide hotel information
  • Proactively address guest needs and handle minor inquiries promptly
  • Coordinate with the front desk regarding VIP arrivals and special requests
  • Maintain a professional and elegant presence in the hotel lobby

Qualifications:

  • Prior experience or training in guest service or front office
  • Excellent communication skills and professional grooming
  • Friendly personality with a passion for guest service
  • Willingness to work flexible hours on a daily worker basis
  • Fluent in English and Bahasa Indonesia
  • Fresh graduates or hospitality students are welcome to apply
  • Strong team player with a positive attitude

How to Apply:
To move forward with your career at Platinum Hotel Tunjungan Surabaya, please review the specific requirements for your chosen role and examine your professional fit before taking action. We encourage candidates to apply deliberately through our hoteljob.id platform by using the Apply button provided on this job page. Instructing candidates to apply through the official portal ensures that we connect with individuals who are truly ready to contribute to our hospitality mission in Surabaya.

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