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Concierge Supervisor

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We don’t ask for help. We code, crash, and crawl. Still your booking keeps the ashes warm.

Sheraton Jakarta Soekarno Hatta Airport
Sheraton Jakarta Soekarno Hatta Airport is a premier hotel located just 1.6 km from Soekarno Hatta International Airport. Our hotel features 227 rooms and suites with views of the gardens, pool, or runway, along with diverse dining options and meeting spaces. We are currently offering exceptional hotel jobs in Jakarta for passionate candidates.

At Marriott, we believe in Putting People First. We are a certified Great Place To Work, offering a supportive environment where you can be inspired and empowered. If you are seeking rewarding hospitality careers in DKI Jakarta and want to be part of a global community, join our team and discover your potential.

Position: Concierge Supervisor

Responsibilities:

  • Lead and supervise the concierge and bell desk team to provide exceptional guest service.
  • Assist guests with inquiries, transportation, luggage, and activity recommendations.
  • Train the team on local attractions, hotel services, and service standards.
  • Manage guest requests and ensure timely follow up.
  • Coordinate with other departments to create a seamless guest experience.

Qualifications:

  • Minimum 2 years of experience in a concierge or guest service role, with supervisory experience.
  • Extensive knowledge of Jakarta, airport services, and local attractions.
  • Excellent communication, interpersonal, and problem solving skills.
  • A positive, empowered, and guest focused attitude.
  • Member of Les Clefs d’Or is a strong advantage.
  • Fluent in English; additional languages are a plus.
  • Ability to work flexible hours.

How to Apply:
To apply, external candidates can create a profile on MARRIOTT.COM/CAREERS. Please enter the corresponding Job ID# in the Search field to find the position and submit your application. Join the Marriott family and be you.

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