Assistant Front Office Manager
- Full time
- Putat Gede, Jawa Timur, Jl. HR. Muhammad No.31, Surabaya 60189, Indonesia,
- @Vasa Hotel Surabaya posted 14 hours ago
- Posted : November 17, 2025 -Accepting applications
Job Description
Vasa Suite Surabaya
Vasa Suite Surabaya, a flagship property of Tanly Hospitality, is a premier 5-star hotel redefining luxury in the vibrant heart of Surabaya, Jawa Timur. Our hotel features sophisticated accommodations, state-of-the-art event venues, and world-class dining, setting a new standard for hospitality in the city. We are currently offering exceptional hotel jobs in Surabaya for experienced professionals, especially those with pre-opening expertise.
Career growth awaits at Vasa Suite Surabaya. We are inviting applications from passionate individuals with at least 2 years of experience in the same position, ready to join our dynamic team. As part of Tanly Hospitality, we foster a culture of excellence and empowerment, offering significant growth opportunities. If you are seeking rewarding hospitality careers in Surabaya, explore this chance to build your legacy with us.
Position: Assistant Front Office Manager
Responsibilities:
- Assist the Front Office Manager in overseeing all Front Office operations, including reception, concierge, and guest services.
- Manage daily operations, ensuring smooth check-ins, check-outs, and guest interactions.
- Train, schedule, and supervise Front Office staff.
- Handle guest complaints and service recovery in a professional and timely manner.
- Maximize room revenue through effective upselling and inventory management.
- Ensure all brand standards and procedures are followed.
Qualifications:
- Minimum 2 years experience as an Assistant Front Office Manager or senior FO supervisor.
- Pre-opening experience is highly regarded.
- Strong leadership and team-building skills.
- Expert proficiency in Property Management Systems (PMS).
- Excellent guest service and problem-solving abilities.
- Fluent in English.
- Well-groomed with a professional and positive demeanor.
How to Apply:
Click the ‘Apply’ button to send your application directly through the official career portal and start your journey with us.
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