Front Desk Agent
- Full time
- Jakarta, Dki Jakarta, Jalan M.H. Thamrin PO Box 3392, 10310
- @Mandarin Oriental Jakarta posted 9 hours ago
- Posted : November 21, 2025 -Accepting applications
Job Description
Mandarin Oriental Jakarta
Mandarin Oriental Jakarta is a luxurious five-star hotel located in the heart of the diplomatic and financial district of Menteng. Renowned for our legendary Indonesian hospitality and service, we offer sophisticated accommodations, award-winning dining venues, and world-class facilities. We are currently offering exceptional hotel jobs in Jakarta for passionate and dedicated professionals who wish to become a fan of the exceptional.
Joining the Mandarin Oriental family means becoming part of a global team that values excellence, integrity, and colleague growth. We provide a supportive environment where you can develop your skills and advance your hospitality career in Jakarta. If you are looking to work with a prestigious luxury brand and deliver unforgettable guest experiences, we invite you to explore the numerous opportunities available in our latest recruitment drive.
Position: Front Desk Agent
Responsibilities:
- Perform check-in and check-out procedures efficiently and professionally
- Handle guest inquiries, requests, and complaints with a focus on guest satisfaction
- Maintain accurate guest records and manage cash/credit card transactions
- Promote hotel services and amenities to maximize revenue
- Coordinate with housekeeping and engineering to resolve room status issues
Qualifications:
- Diploma or degree in Hospitality Management or related field
- Minimum 1 year of experience in a Front Office role at a 5-star hotel
- Proficiency in property management systems (e.g., Opera)
- Excellent communication skills in English and Bahasa Indonesia
- Groomed and professional appearance with a positive attitude
How to Apply:
Click the “Apply” button to submit your application or visit our career website. Alternatively, you can send your resume directly to the email provided. We look forward to welcoming you to our team.
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