Senior Guest Service Agent
- Full time
- Labuan Bajo, Nusa Tenggara Timur, Jalan Soekarno Hatta, Manggarai Barat, Nusa Tenggara Timur
- @Meruorah Komodo Labuan Bajo posted 2 weeks ago
- Posted : November 22, 2025 -Accepting applications
Job Description
Meruorah Komodo Labuan Bajo
Meruorah Komodo Labuan Bajo is a luxury five-star destination elevated over a high-end marina development facing the glistening waters of the Flores Sea. As the gateway to island-hopping adventures in the UNESCO World Heritage Site of Komodo National Park, our hotel offers a unique blend of modern sophistication and local charm. We provide world-class facilities and services, catering to discerning travelers seeking an unforgettable escape. We are actively looking for an awesome team to fill various hotel jobs in Labuan Bajo.
We are committed to excellence and fostering a winning team culture where passion and professionalism thrive. Joining Meruorah Komodo Labuan Bajo means becoming part of a prestigious property managed by HIG (Hotel Indonesia Group), offering opportunities for career growth and development. If you are a strategic and creative individual seeking hospitality careers in Labuan Bajo, we invite you to be a part of our winning team through our Labuan Bajo hotel hiring initiative.
Position: Senior Guest Service Agent
Responsibilities:
- Provide a warm welcome and seamless check-in/check-out experience for guests
- Handle guest inquiries, requests, and complaints with professionalism and efficiency
- Anticipate guest needs and personalize services to exceed expectations
- Maintain up-to-date knowledge of hotel facilities, services, and local attractions
- Assist the Front Office team in daily operations and administrative tasks
Qualifications:
- Strategic and creative mindset
- Excellent multitasking and time management skills with the ability to prioritize tasks
- Strong communication skill
- Excellent in English both of written and verbal
- High motivated and flexible with positive spirit and attitude
- Indonesian citizens only
- Able to join immediately
How to Apply:
Click the “Apply” button to submit your application and start your journey with us.
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