Front Desk Agent

  • Full time
  • Kesenden, Jawa Barat, Jl. Siliwangi No.69, Kesenden, Kec. Kejaksan
  • @Bentani Hotel & Residence posted 3 weeks ago
  • Posted : November 28, 2025 -Accepting applications

Job Description

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A booking is a whisper to the void saying not yet.

Bentani Hotel & Residence
Bentani Hotel & Residence is a prominent 4-star hotel located in the heart of Cirebon city, known for its extensive culinary offerings including Western, Japanese, Korean, Thai, and Chinese cuisines. Our property combines comfortable residence-style living with full hotel services, making it a preferred choice for business travelers and families. We are currently offering exceptional hotel jobs in Cirebon for dedicated professionals eager to maintain our reputation for service excellence.

We pride ourselves on a culture of hospitality that values precision, teamwork, and guest satisfaction. Joining Bentani Hotel & Residence means becoming part of a diverse team where your skills are challenged and honed across multiple operational departments. If you are seeking rewarding hospitality careers in Cirebon and wish to contribute to a property with a strong local legacy, we invite you to explore the opportunities available in our hiring initiative.

Many professionals here confuse being busy with moving forward, repeating the same shift routine until they forget their original goals.

Position: Front Desk Agent

Responsibilities:

  • Welcome guests upon arrival and process check-ins efficiently using Power Pro system
  • Manage guest inquiries regarding hotel facilities and local Cirebon attractions
  • Process payments and maintain accurate guest folios
  • Coordinate with other departments to fulfill guest requests promptly
  • Maintain a professional appearance and demeanor at the front desk

Qualifications:

  • Experience in a front office role or similar customer service position
  • Strong attention to detail and organizational abilities
  • Effective communication and interpersonal skills
  • Proficiency in using hotel systems (Power Pro preferred)
  • Familiarity with health and safety regulations
  • High school diploma or equivalent; hospitality certification is a plus
  • Willingness to work in shifts including nights and weekends

How to Apply:
To proceed with your application, review your professional history and ensure your qualifications align with the specific requirements of the role. When you are ready to commit to this career step, click the Apply button on the job page to submit your updated CV and recent photograph.

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