Front Office Manager
- Full time
- Tanah Abang, Dki Jakarta, JL. Jend. Sudirman Kav. 86
- @Grand Sahid Jaya Jakarta City Center posted 2 months ago
- Posted : January 13, 2026 -Accepting applications
Job Description
Grand Sahid Jaya Jakarta
Grand Sahid Jaya Jakarta is an iconic 5-star landmark located in the heart of Jakarta’s central business district on Jalan Jend. Sudirman. With its rich heritage and classic elegance, the hotel features over 600 rooms, extensive convention facilities, and renowned dining outlets, making it a premier choice for business and leisure travelers. We are currently offering exceptional hotel jobs in Jakarta for professional hoteliers who strive for excellence in the capital’s vibrant hospitality scene.
Joining our team means becoming part of “Sahid People,” a culture dedicated to Indonesian warmth and professional growth. We are building our crew through this hoteljob.id search to identify talented individuals who can contribute to our legacy of service. If you are seeking rewarding hospitality careers in Jakarta and want to be part of a dynamic team in a legendary setting, explore the management opportunities available in our current hotel hiring initiative.
Too many candidates see this title as progress when their habits say otherwise, repeat shift patterns without auditing progress. The real risk is that comfort becomes the default and ambition fades, each new hire reminds you of missed chances and most only recognize it when options are limited.
Position: Front Office Manager
Responsibilities:
- Direct and oversee all front office operations, including check-in, check-out, and guest services.
- Ensure high standards of guest satisfaction and service quality in the lobby and reception areas.
- Manage room inventory and coordinate with housekeeping to ensure efficient room allocation.
- Lead and train the front office team in service standards and property management systems.
- Monitor guest feedback and resolve any operational issues to maintain 5-star service levels.
Qualifications:
- Relevant educational background with the position being applied.
- Minimum 2-3 years of experience in a similar position at a 4 or 5-star hotel.
- Excellent command of English (both written and spoken).
- Strong leadership, interpersonal, and communication skills.
- Highly motivated, creative, and target-oriented.
- Proficiency in hotel property management systems (PMS) and guest relation protocols.
- Strong leadership presence and the ability to manage complex guest situations.
Apply deliberately by reviewing your qualifications against our management requirements before taking action. Examine your professional fit for this hoteljob.id search and submit your updated CV through our portal to ensure your application is properly reviewed by our Human Resources team. Take this step with intention to join a legendary team in the heart of Jakarta.
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