Guest Experience Expert
- Full time
- Cikawao, Jawa Barat, Asia Afrika street no 81
- @Grand Hotel Preanger posted 2 days ago
- Posted : November 22, 2025 -Accepting applications
Job Description
Grand Hotel Preanger Bandung a Tribute Portfolio Hotel
Grand Hotel Preanger Bandung a Tribute Portfolio Hotel is a historic landmark located in the vibrant center of Bandung, West Java. Blending Art Deco elegance with modern luxury, our property captures the essence of the city’s heritage while offering contemporary comfort. As part of Tribute Portfolio, we are a family of independent hotels bound by a passion for captivating design and vibrant social scenes. We are currently recruiting for a wide range of hotel jobs in Bandung for professionals ready to make their mark.
We believe that when you stay with character, character stays with you. Our team is dedicated to delivering experiences that feel like the real deal, driven by a culture of authenticity and service excellence. Joining us means becoming part of the Marriott International family, offering global career growth and world-class training. If you are seeking hospitality careers in Bandung and want to be part of a unique story, we invite you to explore our Bandung hotel hiring opportunities.
Position: Guest Experience Expert
Responsibilities:
- Welcome guests and assist with check-in and check-out
- Provide information about hotel facilities and local attractions
- Handle guest requests promptly and professionally
- Ensure lobby area is tidy and welcoming
- Collect guest feedback to improve service
Qualifications:
- Minimum 1 year of experience in front office or customer service
- Excellent communication skills in English and Bahasa Indonesia
- Friendly, outgoing, and professional demeanor
- Ability to work in a fast-paced environment
- Computer literate
- Willing to work in shifts
- Team player
How to Apply:
Click the “Apply” button to submit your application and start your journey with us.
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