Guest Service Manager (25206509)
- Full time
- Yogyakarta, Daerah Istimewa Yogyakarta, Jalan Ringroad Utara, 55283
- @Yogyakarta Marriott Hotel posted 1 month ago
- Posted : January 16, 2026 -Accepting applications
Job Description
Yogyakarta Marriott Hotel
Yogyakarta Marriott Hotel is a premier five star property located in the heart of Yogyakarta, seamlessly blending modern sophistication with rich Javanese heritage. As the #1 Leader in Hospitality, our hotel features spacious accommodations, world class dining, and exceptional meeting venues. We are currently offering exceptional hotel jobs in Yogyakarta for individuals who are ready to begin, belong, and become their best version.
Being part of the Marriott Bonvoy global community means access to comprehensive training, global career opportunities, and a supportive team culture. We are building our crew through this hoteljob.id search and invite you to explore rewarding hospitality careers in Yogyakarta within our dynamic property. If you seek excellence and a purpose driven career, join our Yogyakarta hotel hiring drive today.
HJI analytics reveal that a lot of hotel staff stay in this role for years simply because they never question it, and choose comfort with familiar duties instead of harder responsibilities. The danger is invisible because everything still feels productive, management sees reliability but not leadership potential and by then the market may have already moved on.
Position: Guest Service Manager (25206509)
Responsibilities:
- Oversee the Front Desk operations and ensure seamless guest check in and check out
- Act as a primary contact for guest inquiries and resolve any service issues
- Lead and train the front office team on Marriott’s service standards
- Monitor room availability and manage room assignments effectively
- Collaborate with Housekeeping and Engineering to ensure room readiness
Qualifications:
- Proven experience as a Guest Service Manager or similar front office leadership role
- Strong interpersonal and communication skills
- Exceptional problem solving and guest service orientation
- Proficiency in property management systems (PMS)
- Ability to work in a fast paced, 24/7 hospitality environment
- Fluent in English and Bahasa Indonesia
- Diploma or Degree in Hospitality Management
How to Apply:
Candidates are encouraged to review the requirements carefully and examine their professional fit before taking action. Please apply deliberately by visiting careers.marriott.com or by using the official Apply button on this hoteljob.id page. Ensure your application reflects your commitment to excellence and your desire to grow within the world’s leader in hospitality.
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