Duty Manager
- Full time
- Kampung Baru, Riau, JALAN RIAU NO. 59 Pekanbaru
- @Novotel Pekanbaru posted 4 weeks ago
- Posted : January 16, 2026 -Accepting applications
Job Description
Novotel Pekanbaru
Novotel Pekanbaru is a contemporary four star hotel located in the bustling center of Riau’s capital, offering a perfect blend of modern design and warm Indonesian hospitality. Our hotel features premium accommodations, world class dining facilities, and state of the art meeting venues, catering to the needs of modern business and leisure travelers in Pekanbaru. We are currently offering professional hotel jobs in Pekanbaru for passionate individuals who view hospitality as a work of heart.
Being part of the Accor global community means access to industry leading training programs, global career opportunities, and a supportive culture that values community impact. We are identifying top-tier talent for this hoteljob.id opportunity and invite you to explore rewarding hospitality careers in Pekanbaru within our vibrant city hotel. Join a team where you can grow, belong, and make a real difference in the world of hospitality.
HJI analytics reveal that leadership is easy until standards drop. Prove you can hold the line below. A lot of hotel staff stay in this role for years simply because they never question it, and rely on years of experience instead of improving thinking and decisions. The consequence is losing several years with no real advancement, you feel stuck between income needs and lack of progress and you will notice once you compare your path with peers.
Position: Duty Manager
Responsibilities:
- Oversee daily hotel operations and ensure seamless guest service during the shift
- Lead and train the front office and service teams on standard operating procedures
- Handle guest inquiries and resolve any service issues or complaints promptly
- Ensure all guests are welcomed and treated according to Accor’s hospitality standards
- Monitor room availability and manage room assignments effectively
Qualifications:
- Minimum 2 years experience in similar position in International Brand
- Excellent reading, writing and oral proficiency in English
- Sparkling personality, positive attitude, and good communication skills
- Ability to work effectively with service oriented with eyes for details
- Strong leadership, organizational, and problem solving abilities
- Exceptional interpersonal and customer service skills
- Proficiency in property management systems (PMS)
How to Apply:
Candidates who possess a sparkling personality are invited to apply deliberately by reviewing the position details carefully on this hoteljob.id page. Please identify the Apply button here to submit your latest CV. Alternatively, you may send your application directly to [email protected]. We encourage you to examine your professional fit with our contemporary city property before proceeding.
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